Customer Service Associate-Teller

Company Name:
People's Bank
## Job Description
Customer Service Associates deliver an excellent customer experience through the personalized, efficient and accurate handling of customer needs. In this role, you will engage customers to discover their needs and opportunities while acting with integrity and following through on commitments.
Customer Service Associates identify referral opportunities by recommending appropriate bank services and products to customers; Deliver accurate, quick and efficient customer service by performing standard debit, credit and product transactions, while maintaining a balance between transaction time and customer need; Accurately present account information in accordance with knowledge of bank products; Answer routine inquiries from customers and escalate high level inquiries to appropriate staff; May assist in preparation of weekly and monthly inventory, tracking and other operational reports; Prepare the proper daily set up and balancing of a cash box; Reconcile daily transactions and adhere to compliance procedures and internal/operational risk controls in accordance with all applicable bank policies and regulatory standards.
## Job Requirements
Minimum of 6 months cash handling experience required
Minimum of 6 months of customer service experience
Previous experience selling/upselling products and or services in a goal driven environment
Strong oral and written communications skillsmpeccable attention to detail
Intermediate working knowledge of computers
Proven ability to work effectively in a fast paced environment
May be required to work weekends and or evening hours based on location and business needs.
High school diploma or equivalency preferred.
Auto req ID: 2225BR
Posting Title: Customer Service Associate-Teller
Employment Type: Full Time
Work Schedule: 8a - 5p; Mon - Friday; 8a - 12p every 3rd Saturday
Address 1: 335 MAIN STREET
City: WATERVILLE
State: ME
Zip Code: 04901

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